Recent Articles
Login Error - AccessToken is Null or Empty in TokenOnlyFlow
When attempting to login to Encompass- the user is receiving the following error The following steps will need to be performed in order to correct the error The following steps include the modification, addition, or deletion of registry keys and ...
Adobe Acrobat DC latest Nov 2020 (20.013.20064) update caused Encompass to Crash
Issue: With the Adobe Acrobat DC latest Nov 2020 (20.013.20064) update, many users are experiencing Encompass crashing while performing different eFolder actions. Steps to Reproduce: Print or Preview any Standard Document in Encompass Print ...
New Encompass Login Screen
As part of Ellie Mae’s ongoing update to Encompass, you will notice when logging in this morning that there is a different screen that pops up. This will look vastly different but is really the same information as before. The top line is for our ...
Combining Applications in Encompass
To Combine two loans into one application · Click the Manage Borrower Tool Add a borrower pair using the icon at the top of the box that opens · Making the following dropdown selections in the Import Screen · You ...
SECMAN64.DLL ERROR
secman64.dll specified module could not be found Pasted from Ellie Mae's knowledge base, article number 000011391. ---- You will need to re-register the secman.dll and secman64.dll files to clear this message: Open an elevated command prompt ...