Recent Articles
Login Error - AccessToken is Null or Empty in TokenOnlyFlow
When attempting to login to Encompass- the user is receiving the following error The following steps will need to be performed in order to correct the error The following steps include the modification, addition, or deletion of registry keys and ...
Adobe Acrobat DC latest Nov 2020 (20.013.20064) update caused Encompass to Crash
Issue: With the Adobe Acrobat DC latest Nov 2020 (20.013.20064) update, many users are experiencing Encompass crashing while performing different eFolder actions. Steps to Reproduce: Print or Preview any Standard Document in Encompass Print ...
How To: Combine Applications in Encompass
To Combine two loans into one application · Click the Manage Borrower Tool Add a borrower pair using the icon at the top of the box that opens · Making the following dropdown selections in the Import Screen · You Pipeline will open in a separate ...
SECMAN64.DLL ERROR
secman64.dll specified module could not be found Pasted from Ellie Mae's knowledge base, article number 000011391. ---- You will need to re-register the secman.dll and secman64.dll files to clear this message: Open an elevated command prompt ...
How to unmerge a borrower pair
1. Click on the Borrower Management tool icon from the top left. 2. The next window opens up. Select Move by co-borrower. 3. Choose the new postion for co-borrower. Select (2) and move. A window will pop-up asking you to confirm. Select yes. ...